Terms of Service
Last updated: January 2026
1. Purpose of These Terms
These Terms of Service govern the use of Importify by Suppliers and Merchants. Importify acts as a technology platform that facilitates
product synchronization and data exchange between suppliers and merchants.
By using Importify, you agree to the collection, processing, and display of product-related data as described below.
2. Product Data Synchronization
When a Supplier connects their store or API endpoint to Importify, they authorize Importify to access and process product-related data necessary for synchronization.
This may include, but is not limited to:
- Product titles and descriptions
- Images and media
- Pricing information
- Variants, SKUs, and inventory-related metadata
- Product categories, tags, and brand attributes
Suppliers may choose which products, categories, tags, or brands are made available for synchronization.
3. Automated Data Updates
To ensure product information remains accurate and up to date, Importify automatically scans connected Supplier API endpoints approximately every 20 hours.
These automated scans are used solely to:
- Detect updates to existing products
- Sync changes such as pricing, descriptions, variants, or availability
- Ensure Merchants receive the most current product data
Importify does not modify Supplier data at the source. All synchronized data remains hosted and controlled by the Supplier's API endpoint or store.
4. Merchant Product Importing
When a Merchant chooses to import products from a Supplier via Importify, the Merchant retrieves product data directly from the Supplier's connected API endpoint through Importify's synchronization system.
Imported product data may include:
- Product descriptions
- Pricing and variants
- Images and attributes required for listing the product in the Merchant's store
Merchants are responsible for reviewing and complying with their own platform's policies and applicable laws when publishing imported products.
5. Data Ownership and Control
All product data remains the intellectual property of the Supplier.
Importify:
- Does not claim ownership over Supplier product data
- Does not sell Supplier or Merchant product data
- Acts solely as a technical intermediary enabling synchronization and visibility
Suppliers may disconnect their API endpoint or remove products from synchronization at any time, after which Importify will cease further automated updates.
6. Marketplace Visibility (Supplier Opt-In)
When a Supplier opts in to publish products on the Importify Marketplace, the selected products will be made visible to all Merchants using the platform.
Marketplace visibility may include:
- Displaying product information to Merchants for browsing and discovery
- Allowing Merchants to import published products into their own stores
- Sharing only the product data explicitly selected by the Supplier
Suppliers retain full control over which products are published and may remove products from marketplace visibility at any time.
7. Data Usage Limitations
Importify uses synchronized product data strictly for the purpose of providing its services, including product discovery, synchronization, and importing between Suppliers and Merchants.
Importify does not:
- Use product data for advertising outside the Importify platform
- Sell or redistribute product data to unrelated third parties
- Modify Supplier product data at the source without authorization
All data usage is limited to what is necessary to operate and improve the Importify service.
8. Responsibility Disclaimer
Importify provides automated tools and infrastructure for product synchronization but does not guarantee the accuracy, availability, or completeness of product data at all times.
Importify is not responsible for:
- Product availability, pricing changes, or inventory levels
- Merchant sales performance or business outcomes
- Disputes between Suppliers and Merchants
Suppliers and Merchants are solely responsible for managing their own products, pricing, fulfillment, compliance, and business relationships.
9. Privacy and Cookie Policy
For information on how Importify collects, uses, and protects your personal data, please refer to our Privacy Policy. You can also learn about our use of cookies and similar technologies in our Cookie Policy.