Refund Policy
Last updated: February 2026
1. Introduction
This Refund Policy explains the terms under which refunds may be issued for our services. By purchasing or subscribing to Importify, you agree to the terms outlined below.
2. Eligibility for Refunds
Refund requests must be submitted within 15 days of the original purchase date. Requests made after this period will not be eligible for a refund.
3. Non-Refundable Cases
Refunds will not be granted in the following cases:
- Requests submitted after the 15-day refund period
- Accounts suspended or terminated due to violations of our Terms of Service
- Failure to use the service after purchase
- Multiple refund requests from the same user or account
4. How to Request a Refund
To request a refund, please contact our support team with the following information:
- The email address associated with your account
- Your PayPal transaction ID
- A brief reason for the refund request
5. Payment Method & Processing
All payments are processed securely through PayPal. Approved refunds will be issued back to the original PayPal account used for the purchase. Please allow 5-10 business days for the refund to appear in your account, depending on PayPal's processing times.
6. Changes to This Policy
We reserve the right to update or modify this Refund Policy at any time. Changes will be effective immediately upon posting on this page.
7. Contact Us
If you have any questions about this Refund Policy, please contact our support team.